Shipping Information

Fast, reliable delivery for all your wheel accessory needs

Domestic Shipping

We offer reliable shipping throughout the United States with multiple carrier options to ensure your products arrive safely and on time.

  • Free standard shipping on orders over $75
  • Standard delivery: 5-7 business days
  • Expedited shipping available
  • Real-time tracking for all orders
  • Secure packaging to prevent damage

Order Processing

Orders are processed quickly to get your wheel accessories to you as soon as possible.

  • Orders placed before 2 PM EST ship same day
  • Processing time: 1-2 business days
  • Email confirmation with tracking number
  • Order status updates via email
  • Weekend orders processed Monday

Shipping Rates & Delivery Times

Shipping Method Delivery Time Cost
Standard Shipping 5-7 business days $8.99 (Free over $75)
Expedited Shipping 3-4 business days $15.99
Priority Shipping 2-3 business days $24.99
Express Shipping 1-2 business days $34.99

Package Protection

All orders are carefully packaged to ensure your wheel accessories arrive in perfect condition.

  • Protective packaging materials used
  • Items secured to prevent movement
  • Fragile items receive extra protection
  • Weatherproof outer packaging
  • Insurance available for high-value orders

Delivery Information

Important details about receiving your order and delivery procedures.

  • Signature required for orders over $500
  • Delivery to residential and business addresses
  • PO Box delivery available for small items
  • Package left at door if safe (photos provided)
  • Redelivery options available if missed

Track Your Order

Stay informed about your order status from processing to delivery

Once your order ships, you'll receive an email with your tracking number and a link to track your package in real-time. You can monitor your shipment's progress and estimated delivery date through the carrier's website. If you have any questions about your shipment, our customer service team is here to help.

Shipping Policy Details

Holidays & Weekends: Orders placed on weekends or holidays will be processed on the next business day. Delivery times do not include weekends or holidays.

Address Accuracy: Please ensure your shipping address is correct. We are not responsible for packages shipped to incorrect addresses provided by the customer.

Customs & International: Currently, we only ship within the United States. International shipping may be available in the future.

Shipping Delays: While rare, shipping delays can occur due to weather, carrier issues, or other unforeseen circumstances. We'll keep you informed of any delays.

Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately. We'll work with the carrier to resolve the issue.

Contact Information

Address: 1509 Coral Ridge Rd, Shepherdsville, KY 40165

Phone: +1 (389) 763-2883

Email: support@freedomwheelsusa.com