Privacy Policy

Freedom Wheels USA ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We collect information that you voluntarily provide when you:

• Create an account
• Make a purchase
• Subscribe to our newsletter
• Contact customer service
• Participate in surveys or promotions

This may include your name, email address, phone number, shipping address, billing address, and payment information.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and administer our website. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes:

• Process and fulfill your orders
• Communicate with you about orders, products, and services
• Improve our website and customer service
• Send promotional emails and marketing materials (with your consent)
• Detect and prevent fraudulent transactions
• Comply with legal obligations
• Analyze website usage and optimize user experience

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Shipping and delivery
• Email marketing
• Website hosting and analytics
• Customer service

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information with other third parties when you give us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data (SSL/TLS)
• Secure payment processing
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update

You have the right to access and update your personal information through your account settings or by contacting us.

5.2 Marketing Communications

You can opt out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting us directly.

5.3 Cookies

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5.4 Data Deletion

You may request deletion of your personal information, subject to legal obligations and legitimate business purposes.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

9. International Users

Our services are primarily intended for users in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: